Train GraphicClick on the map to explore geographics
 
I need help
FAQ
Emergency
About .
 Travel & transport from BBC stories as at 16:35 27 Apr 2024
- Boy finds rare Lego toy on beach after two-year search
Read about the forum [here].
Register [here] - it's free.
What do I gain from registering? [here]		 22/05/24 - WWRUG / TransWilts update
02/06/24 - Summer Timetable starts
17/08/24 - Bus to Imber
27/09/25 - 200 years of passenger trains

No 'On This Day' events reported for 27th Apr
Train RunningCancelled
15:09 Gloucester to Weymouth
18:45 Bristol Temple Meads to Salisbury
20:13 Salisbury to Bristol Temple Meads
Additional 20:57 Bristol Temple Meads to Cardiff Central
21:01 Severn Beach to Bristol Temple Meads
21:28 Westbury to Salisbury
Short Run
27/04/24 15:38 Bristol Temple Meads to Worcester Foregate Street
16:02 Westbury to Gloucester
16:45 Bristol Temple Meads to Salisbury
17:43 Bristol Temple Meads to Salisbury
18:10 Gloucester to Westbury
18:12 Salisbury to Cheltenham Spa
19:10 Weston-Super-Mare to Severn Beach
19:13 Salisbury to Worcester Shrub Hill
22:13 Salisbury to Bristol Temple Meads
Delayed
15:00 London Paddington to Bristol Temple Meads
15:15 Plymouth to London Paddington
16:27 Cardiff Central to Portsmouth Harbour
16:30 Swindon to Cheltenham Spa
17:23 Portsmouth Harbour to Cardiff Central
17:27 Cardiff Central to Portsmouth Harbour
18:27 Cardiff Central to Portsmouth Harbour
•
PollsThere are no open or recent polls
•
Abbreviation pageAcronymns and abbreviations
•
Stn ComparatorStation Comparator
•
Rail newsNews Now - live rail news feed
•
Train companiesSelect from:
GWR
SWR
XC
Chiltern
TfL
TfW
WMR
Southern
• Site Style 1 2 3 4
Next departures • Bristol Temple Meads • Bath Spa • Chippenham • Swindon • Didcot Parkway • Reading • London Paddington • Melksham
Exeter St Davids • Taunton • Westbury • Trowbridge • Bristol Parkway • Cardiff Central • Oxford • Cheltenham Spa • Birmingham New Street
April 27, 2024, 16:37:34 *
Welcome, Guest. Please login or register.

Login with username, password and session length
Forgotten your username or password? - get a reminder
Most recently liked subjects
[91] Labour to nationalise railways within five years of coming to ...
[47] access for all at Devon stations report
[30] Who we are - the people behind firstgreatwestern.info
[11] Bonaparte's at Bristol Temple Meads
[2] Lack of rolling stock due to attacks on shipping in the Red Se...
[1] Cornish delays
 
News: A forum for passengers ... with input from rail professionals welcomed too
 
   Home   Help Search Calendar Login Register  
Great Western Coffee Shop > All across the Great Western territory > Fare's Fair > Annual Season Ticket Renewal
Pages: 1 [2]
« previous next »
  Print  
Author Topic: Annual Season Ticket Renewal  (Read 6911 times)
PTF62
Newbie
*
Posts: 2


View Profile
« Reply #15 on: September 26, 2009, 18:28:05 »
My train company (First Capital Connect) changed to operate a Delay/Repay scheme, from the percentage discount of a season ticket, when they took over the franchise from Thameslink and WAGN.

There were a lot of complaints from season ticket holders for several reasons -

A delay has to be over 30 minutes before any compensation is paid (50% of the value of that journey, so 1/730th of the season ticket), which for a short/medium commute, is a very late train.

If the whole network as been disrupted with cancellations all day, so the now running trains are rammed packed, but if your train is not late, no claim.

You have to positively claim the compensation, although they have designed a system so that you can do it online.

It is the last point that seems to be the big moneysaver, people just don't bother. Even when I have mentioned it to people who are not cash rich / time poor, they still say that they can't be bothered for such a small amount.
Logged
Do you have something you would like to add to this thread, or would you like to raise a new question at the Coffee Shop? Please [register] (it is free) if you have not done so before, or login (at the top of this page) if you already have an account - we would love to read what you have to say!

You can find out more about how this forum works [here] - that will link you to a copy of the forum agreement that you can read before you join, and tell you very much more about how we operate. We are an independent forum, provided and run by customers of Great Western Railway, for customers of Great Western Railway and we welcome railway professionals as members too, in either a personal or official capacity. Views expressed in posts are not necessarily the views of the operators of the forum.

As well as posting messages onto existing threads, and starting new subjects, members can communicate with each other through personal messages if they wish. And once members have made a certain number of posts, they will automatically be admitted to the "frequent posters club", where subjects not-for-public-domain are discussed; anything from the occasional rant to meetups we may be having ...

 
Pages: 1 [2]
  Print  
« previous next »
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.2 | SMF © 2006-2007, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
This forum is provided by customers of Great Western Railway (formerly First Great Western), and the views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that the content provided by one of our posters contravenes our posting rules (email link to report). Forum hosted by Well House Consultants

Jump to top of page • Jump to Forum Home Page