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Author Topic: Great Western Railway: on-board catering, buffets, Travelling Chef, Pullman - ongoing discussion  (Read 634681 times)
JayMac
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« Reply #465 on: December 10, 2013, 02:18:41 »

I suspect the TT is correct, and the website needs updating

I pointed out menu changes to FGW (First Great Western), as well as the forthcoming changes to the times of TC(resolve) services via their (becoming increasingly worse since Serco arrived) Facebook team back in mid-November.

If the TC services to Bristol TM(resolve) have been withdrawn and the 0845 moved, then someone needs to also inform the team responsible for the 'Mixing Deck' booking engine used by FGW and others. This still shows the 'hot buffet' symbol for the 0930 & 1030 from Paddington. It also shows a 'hot buffet' on the 0815 to Cardiff which isn't on printed timetables. Finally, the departure times for the two TC services from Hereford are now different.

Quite why the changes haven't been communicated to the team responsible for the website, I have no idea. If FGW want folk to use the TC services the least they can do is advertise them correctly, with the correct menu.

FGW. Excellent at cooking up a dog's breakfast, not so good at advertising availability of a Full English one.  Tongue

The 'Current Timetables' page is still set for May to December 8th 2013 as well  Roll Eyes
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Timmer
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« Reply #466 on: December 10, 2013, 06:17:56 »

The 'Current Timetables' page is still set for May to December 8th 2013 as well  Roll Eyes
I had expected this to be removed yesterday now the new timetable is underway. The Planned changes page, which really does look like a dogs breakfast, could do with being made more user friendly as listing every alteration over Christmas makes it very user unfriendly. Why not just one link that links to the informative Christmas and New Year alterations page, which now also has links to pdf of the timetable booklets. Back to the Planned changes page, they could start tidying this page up by removing out of date service changes.
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stebbo
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« Reply #467 on: December 10, 2013, 20:24:31 »

I looked at the FGW (First Great Western) website earlier as I have to go to London tomorrow and I was surprised to see the old timetable still there and no large print for the new timetable (not that I personally need the large print).

Mind you I find the FGW website increasingly less helpful. You get a map with routes shown in "red" but no real explanation as to what's happening until you go to a specific train; even that is less helpful than before as it used to show departures and arrivals along the journey. I just find the whole exercise a subtle effort to reduce the flow of information.
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stebbo
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« Reply #468 on: December 10, 2013, 20:27:32 »

I used to quite like the old microwaveable bacon rolls; they tasted OK. I don't want to have to stand at the buffet for 10 or more minutes whilst the Travelling Chef personally prepares my bacon baguette. My last one was a bit fatty (the baguette that is, not me).
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John R
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« Reply #469 on: December 10, 2013, 20:38:31 »

Personal choice of course, but I thought the new baguettes were a huge improvement.  A crispy baguette or a soggy microwaved roll? No contest.
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stebbo
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« Reply #470 on: December 10, 2013, 20:41:17 »

But my rolls were never soggy and the bacon always seemed better. And on a dark winter's morning, when I've had to get up early to get the train, I need my coffee and bacon fix quick.
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dog box
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« Reply #471 on: December 11, 2013, 09:51:55 »

all fgw buffets are equipped with a merrychef convection oven  there is No Microwave
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ChrisB
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« Reply #472 on: December 11, 2013, 10:49:52 »

I see a microwave in the micro-buffets (I think)
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« Reply #473 on: December 15, 2013, 23:51:11 »

I see a microwave in the micro-buffets (I think)

Nope - same oven as per big buffets.
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JayMac
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« Reply #474 on: December 16, 2013, 05:23:32 »

These Merrychef combination ovens do use microwaves, in addition to convection heat and air impingement.
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thetrout
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« Reply #475 on: December 16, 2013, 07:34:40 »

Travelling Chef last week. Poor photo I'm sorry. But Cheese on Toast with a side order of mushooms Grin

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trainer
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« Reply #476 on: December 16, 2013, 11:03:04 »

There was a nice piece on Radio 4 about the Pullman service, last Friday on 'You and Yours' about 20 minutes in. Pete Waterman was one of the guests waxing fulsome about the service and the view from his window at Dawlish...and the food.

http://www.bbc.co.uk/programmes/p01nbyl1
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higthomas
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« Reply #477 on: December 17, 2013, 22:23:41 »

In reply to my previous question, it is apparently the time table that is wrong, not the internet page
"Hi

 Apologies for delay in getting back to you. I can confirm that the 09:57 and 10:57 (from reading) both have a Travelling Chef service on board.

 Unfortunately there is a mistake in the timetable. Apologies for this.

 -Ollie"
seems like some good news to me or lack of bad news
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thetrout
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« Reply #478 on: December 29, 2013, 17:05:41 »

No travelling chefs until January 4th Sad

Quote from: Paul @ FGW (First Great Western) (First Great Western) Facebook Page
There is no travelling chef service until 4 January when it will be back to the usual advertised times. Paul
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ChrisB
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« Reply #479 on: December 29, 2013, 17:34:07 »

That is as stated in their Christmas leaflet.
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