Train GraphicClick on the map to explore geographics
 
I need help
FAQ
Emergency
About .
Travel & transport from BBC stories as at 07:35 30 Apr 2024
* BBC onboard Philippine ship hit by Chinese water cannons
Read about the forum [here].
Register [here] - it's free.
What do I gain from registering? [here]
 22/05/24 - WWRUG / TransWilts update
02/06/24 - Summer Timetable starts
17/08/24 - Bus to Imber
27/09/25 - 200 years of passenger trains

On this day
30th Apr (1972)
Brighton Belle withdrawn (link)

Train RunningCancelled
06:54 Taunton to London Paddington
07:31 London Paddington to Cheltenham Spa
Short Run
07:12 London Paddington to Cardiff Central
07:27 Exeter St Davids to Penzance
09:50 Cardiff Central to London Paddington
Delayed
06:50 Bristol Temple Meads to Penzance
PollsThere are no open or recent polls
Abbreviation pageAcronymns and abbreviations
Stn ComparatorStation Comparator
Rail newsNews Now - live rail news feed
Site Style 1 2 3 4
Next departures • Bristol Temple MeadsBath SpaChippenhamSwindonDidcot ParkwayReadingLondon PaddingtonMelksham
Exeter St DavidsTauntonWestburyTrowbridgeBristol ParkwayCardiff CentralOxfordCheltenham SpaBirmingham New Street
April 30, 2024, 07:53:41 *
Welcome, Guest. Please login or register.

Login with username, password and session length
Forgotten your username or password? - get a reminder
Most recently liked subjects
[120] Where was I today, 29.04.24?
[90] Clan Line - by Clan Line !
[77] South Western Railways Waterloo - Bristol services axed
[76] Saturdays: Rochdale / Manchester onto the Settle and Carlisle
[56] Broadgage unwell.
[49] Newcomers start here ... and a reference for older hands
 
News: A forum for passengers ... with input from rail professionals welcomed too
 
   Home   Help Search Calendar Login Register  
Pages: 1 2 3 [4]
  Print  
Author Topic: Splitting tickets to be banned?  (Read 15958 times)
super tm
Hero Member
*****
Posts: 599


View Profile
« Reply #45 on: December 31, 2009, 12:41:26 »

I have split season tickets:
Swindon - Didcot Parkway
Didcot Parkway - Reading

This has the added advantage of guaranteeing I get a Gold Card, which is generally only available if your season ticket is wholly within the old Network South East area. (But if you renew/get a replacement within the area they may give you a gold card).
It saves me ^372 compared to the Swindon - Reading ticket. It does limit me, but most trains do stop at Didcot. FGW (First Great Western) claimed to have met their performance & reliability targets last year, so there was not a renewal discount. This made the decision for me. I renew in October so I was hit by the January 2009 rise of 6%

To get a gold card only one of the stations needs to be in the netowrk area.  A Reading to Swindon annual would also be a gold card for discounted travel in the old Network Southeast Area. 
Logged
Tim
Hero Member
*****
Posts: 2738


View Profile
« Reply #46 on: December 31, 2009, 13:19:49 »

Have you considered that ATOC» (Association of Train Operating Companies See - here) may not actually need to amend the rules on order to get a few scare-stories and create the impression in the minds of some that splitting tickets is illegal (or at least legally uncertain) even when it isn't.   Would ATOC stoop that low?
Logged
ChrisB
Transport Scholar
Hero Member
******
Posts: 12367


View Profile Email
« Reply #47 on: December 31, 2009, 13:27:15 »

yes.
Logged
unfarepayingpassenger
Jr. Member
**
Posts: 19


View Profile
« Reply #48 on: January 03, 2010, 15:20:12 »

I have contacted fgw customer services and they confirm that Swindon-Reading is eligible for a gold card, but this is not the opinion of all fgw ticket sales staff. Those at Swindon station will not issue an initial gold card, but will issue a replacement. To get the first one the ticket needs to be purchased from a 'network' station (rightly or wrongly). The thing is you can't argue with toc staff because they think they're right and if you carry on they will probably get the BTP (British Transport Police) or private security thugs.
Logged
super tm
Hero Member
*****
Posts: 599


View Profile
« Reply #49 on: January 03, 2010, 16:01:47 »

I have contacted fgw customer services and they confirm that Swindon-Reading is eligible for a gold card, but this is not the opinion of all fgw ticket sales staff. Those at Swindon station will not issue an initial gold card, but will issue a replacement. To get the first one the ticket needs to be purchased from a 'network' station (rightly or wrongly). The thing is you can't argue with toc staff because they think they're right and if you carry on they will probably get the BTP (British Transport Police) or private security thugs.

It used to be the case that all ticket offices carried gold card ticket stock.  A few years ago it was decided that stations outside the network area no longer needed to do so.  I dont know why it may have been to reduce the amount of ticket stock held.  For example Glasgow Central would not sell many gold cards. 

So stations outside the network area no longer issue the ticket on gold card stock but it is still a gold card.  Best if you buy the ticket from Reading that way you can guarantee it will be gold card on gold card stock.

And the TOC (Train Operating Company) staff at Swindon are correct so please dont argue with them.
Logged
super tm
Hero Member
*****
Posts: 599


View Profile
« Reply #50 on: January 03, 2010, 16:05:58 »

Annual Season tickets and Annual Travelcards should be issued as Gold Cards when either of the following conditions are met:-

^  The 'origin' station is within the Network Railcard area (click here for map).

^  The issuing station AND either the origin station, destination station or both, are within the Network Railcard area (click here for map).

The is quoted from the current ticket office manual so as you can see Swindon does not meet either of these conditions.  Recommend you buy your season ticket at Reading.
Logged
unfarepayingpassenger
Jr. Member
**
Posts: 19


View Profile
« Reply #51 on: January 03, 2010, 17:11:29 »

I don't feel I explained myself very well. Huh I meant I've seen other people argue with toc staff and seen what's happened. I contact their customer services, not go off on a rant. Which is why I had to email about the goldcard before I did my split because one of the staff at Reading refused to issue me a Swindon-Reading goldcard. Grin
Logged
ChrisB
Transport Scholar
Hero Member
******
Posts: 12367


View Profile Email
« Reply #52 on: January 03, 2010, 17:14:57 »

If that happens, ask to dspeak to the Station Manager.
Logged
Do you have something you would like to add to this thread, or would you like to raise a new question at the Coffee Shop? Please [register] (it is free) if you have not done so before, or login (at the top of this page) if you already have an account - we would love to read what you have to say!

You can find out more about how this forum works [here] - that will link you to a copy of the forum agreement that you can read before you join, and tell you very much more about how we operate. We are an independent forum, provided and run by customers of Great Western Railway, for customers of Great Western Railway and we welcome railway professionals as members too, in either a personal or official capacity. Views expressed in posts are not necessarily the views of the operators of the forum.

As well as posting messages onto existing threads, and starting new subjects, members can communicate with each other through personal messages if they wish. And once members have made a certain number of posts, they will automatically be admitted to the "frequent posters club", where subjects not-for-public-domain are discussed; anything from the occasional rant to meetups we may be having ...

 
Pages: 1 2 3 [4]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.2 | SMF © 2006-2007, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
This forum is provided by customers of Great Western Railway (formerly First Great Western), and the views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that the content provided by one of our posters contravenes our posting rules (email link to report). Forum hosted by Well House Consultants

Jump to top of pageJump to Forum Home Page