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Author Topic: Penalty fares go live in April 2010  (Read 68865 times)
vacman
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« on: February 19, 2010, 21:36:55 »

Saw a briefing today stating that Penalty fares are to be introduced on most routes from the 5th April (at the locations where the scheme was meant to go live in 2007) which includes Bristol to westbury, Bristol to Taunton, Exeter to Exmouth, Exeter to Plymouth (including Paignton branch) and Plymouth to Truro, stations which are unstaffed and have no TVM (Ticket Vending Machine) are obviously exempt.

So make sure you buy a ticket!
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JayMac
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« Reply #1 on: February 19, 2010, 21:48:09 »

About time too!
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« Reply #2 on: February 19, 2010, 21:56:13 »

 Shocked Bloody hell - thought PLY» (Plymouth - next trains) - Truro went live yonks ago ! Vac - why Truro - Pnz not being included ??
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Chris from Nailsea
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« Reply #3 on: February 19, 2010, 22:07:32 »

Excellent!  Smiley

Just a couple of questions, though:

1. Does 'Bristol to Taunton' include Nailsea & Backwell, both ways? and

2. Is this being publicised at those stations affected (for example, Nailsea & Backwell)?

I'm really all in favour of this: it's just that the 'penalty fares' posters at NLS have been a bit of a laughing stock, since they were installed, years ago - even before the ticket machines arrived!  Roll Eyes
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devon_metro
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« Reply #4 on: February 19, 2010, 22:09:11 »

About time  Grin Grin
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JayMac
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« Reply #5 on: February 19, 2010, 22:13:21 »

The maps for the west stations included in the Penalty Fares scheme have also been on FGW (First Great Western) website for some time:

http://www.firstgreatwestern.co.uk/Content.aspx?id=1042
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« Reply #6 on: February 20, 2010, 16:23:08 »

Shocked Bloody hell - thought PLY» (Plymouth - next trains) - Truro went live yonks ago ! Vac - why Truro - Pnz not being included ??

Plymouth - Truro did..-ish. It's never been enforced despite the big yellow & black signs going up 18 months (or more) ago. I presume they actually intend to enforce it this time
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Brucey
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« Reply #7 on: February 20, 2010, 16:27:07 »

I notice on the Portsmouth/Brighton route, penalty fares don't apply further than Westbury.  Same on routes to Wales, nothing further than Bristol Parkway or Filton Abbeywood.

The sceptic inside me makes me wonder if FGW (First Great Western) make more money out of selling tickets on the train rather than letting SWT (South West Trains)/Southern/ATW (Arriva Trains Wales (former TOC (Train Operating Company))) take the commission?
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Mookiemoo
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« Reply #8 on: February 20, 2010, 17:16:23 »

I notice on the Portsmouth/Brighton route, penalty fares don't apply further than Westbury.  Same on routes to Wales, nothing further than Bristol Parkway or Filton Abbeywood.

The sceptic inside me makes me wonder if FGW (First Great Western) make more money out of selling tickets on the train rather than letting SWT (South West Trains)/Southern/ATW (Arriva Trains Wales (former TOC (Train Operating Company))) take the commission?

I know at least six ATW guards that don't sell discount tickets on train - in six years, only one FGW guard refused and he's an acknowleged knob end who was probably responsible for the June upgrade on avantix
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« Reply #9 on: February 20, 2010, 18:57:31 »



The sceptic inside me makes me wonder if FGW (First Great Western) make more money out of selling tickets on the train rather than letting SWT (South West Trains)/Southern/ATW (Arriva Trains Wales (former TOC (Train Operating Company))) take the commission?

The rules are specifically designed so that this cannot happen.  FGW get the same cut of a ticket regardless if it is sold on the train or at a station.
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Brucey
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« Reply #10 on: February 20, 2010, 18:59:09 »



The sceptic inside me makes me wonder if FGW (First Great Western) make more money out of selling tickets on the train rather than letting SWT (South West Trains)/Southern/ATW (Arriva Trains Wales (former TOC (Train Operating Company))) take the commission?

The rules are specifically designed so that this cannot happen.  FGW get the same cut of a ticket regardless if it is sold on the train or at a station.
Doesn't the company who sells the ticket get a cut of the ticket cost?  E.g. if you buy a FGW ticket from an SWT station, do SWT get a cut?
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inspector_blakey
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« Reply #11 on: February 20, 2010, 19:22:16 »

Yes, the sales agent gets a cut which may have changed but used to be about 9%. That's why FGW (First Great Western) (or any other TOC (Train Operating Company), for that matter) is likely to try and encourage you to buy your tickets for any rail journey in the UK (United Kingdom), including non-FGW travel, using their website.

Ticket revenue for Bristol - Salisbury journeys for example will be split proportionally between SWT (South West Trains) and FGW based on service patterns. But, if an SWT guard sells a Salisbury to Bristol TM(resolve) ticket, FGW get slightly less money from that sale. The converse obviously also applies. And FGW will make slightly more from tickets for that journey sold at Bristol TM, whereas SWT will get more for tickets sold at Salisbury.
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Super Guard
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« Reply #12 on: February 20, 2010, 20:07:19 »

Saw a briefing today stating that Penalty fares are to be introduced on most routes from the 5th April (at the locations where the scheme was meant to go live in 2007) which includes Bristol to westbury, Bristol to Taunton, Exeter to Exmouth, Exeter to Plymouth (including Paignton branch) and Plymouth to Truro, stations which are unstaffed and have no TVM (Ticket Vending Machine) are obviously exempt.

So make sure you buy a ticket!

Should be interesting...  Grin
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paul7575
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« Reply #13 on: February 20, 2010, 20:54:34 »


...stations which are unstaffed and have no TVM (Ticket Vending Machine) are obviously exempt.


Not necessarily so. The minimum they have to provide is a Permit to Travel machine, like at Redbridge and Millbrook, (near Southampton).

Paul
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Brucey
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« Reply #14 on: February 20, 2010, 21:13:23 »

Not necessarily so. The minimum they have to provide is a Permit to Travel machine, like at Redbridge and Millbrook, (near Southampton).

Paul
Don't get me started on South West Trains' view of Penalty Fares.  It seems they are constantly reminding you about them - whether it be automated announcements, posters or "over-protective" barrier staff.

I've also known people who have worked in their "penalty fare call centre" (yes, they really do have one), where they take calls from RPIs (Revenue Protection Inspector (or Retail Price Index, depending on the context)) who want to check people's details.
« Last Edit: February 21, 2010, 19:12:56 by Brucey » Logged
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