Advance tickets and TVMs again....

[whole diary]

[Mookiemoo]

Hi

I have three sets of advance tickets to pick up - now I know I can get the FGW^▸ (First Great Western) ones from the machine at nailsea tonight when I pick up a friend however can I get my cross country ones from there as well?

[matt473]

Should be able too. Despite choosing to pick up tickets at certain stations, I usually find you can collect tickets at any station with a TVM^▸ (Ticket Vending Machine) as long as you have the card and booking reference. I discovered this by accident when collecting by tickets to Swansea as opposed as the tickets from from Swansea station

[Brucey]

Yes, you can collect any tickets from any capable TVM^▸ (Ticket Vending Machine).  The only exception appears to be some special tickets sold by TOCs^▸ (Train Operating Company), e.g. Southern's DaySave can only be collected from Southern machines.

[old original]

so long as you have a COLLECTION reference, which is 8 characters, usually a mixture of letters and numbers.
A 9 digit, numbers only, BOOKING reference won't do you any good

[Btline]

Go to a ticket office, and they'll print off any tickets bought with the card - no need for the pesky Ref No!

Far quicker than trying to use the TVMs^▸ (Ticket Vending Machine) (if you're lucky enough to have a local ticket office!).

[Mookiemoo]

I'm not driving to yate when I have to go to nailsea anyway!

[Glovidge]

Go to a ticket office, and they'll print off any tickets bought with the card - no need for the pesky Ref No!

Far quicker than trying to use the TVMs^▸ (Ticket Vending Machine) (if you're lucky enough to have a local ticket office!).

Not at Cardiff Queen Street the ticketperson refused pointblank to look at my card without the Ref No.

I was also reluctantly served at Slough with a similar predicament. Security reasons allegedly. 

(I'd also like to add its not my fault the ticket machines won't read my card when every other machine I use Chip n Pin for will. But uncannilty when I purchase a ticket from the TVM it works!?!)

[Btline]

That's annoying for you! Having to write down that pesky number and then type it in must be a pain!

[Mookiemoo]

iphone

Have them in my email inbox!

[Glovidge]

I did have the number for the second leg of my journey, just not the first part.

FGW^▸ (First Great Western)'s e-mail notification reminder only gave me one ref number, I assumed this was for both legs of my journey as I was on nightshifts and was not at my complete faculty. Sadly it was not. Hence my request at the ticket office to ask if I had any remaining tickets booked on the card.... the ticketperson refused pointblank, I had to shell out a further ^16 for a journey I had already paid ^5 for... not everything is black n white

Also if it was a Fastticket machine don't they just issue the tickets without a bookng ref number? The ones at Reading used to/ do?

[ChrisB]

Only if you have one reference per card.