Void days are declared byu the
TOC▸ when their service is so shite that it's easier to give a day than to write cheques out to everyone - also declaring a void day removes those setrvices from the Passenger Charter statistics...useful when that day's delays would push the Charter into offering discounts....
Now their performance is robust enough that it would take many shite days to reduce their Charter figures low enough to offer a renewal discount again, it is very unlikely that viod days wiould be declared.....
They looked into moving over to the Delay/Repay scheme, but abandoned it when it was realised that some customers would actually lose out...
I thought previously that for monthly and yearly season ticket holders the void days system was intended to form the compensation but I now assume I am wrong.
Yes, you are wrong - Monthly & longer seasons are compensated via the 5% / 10% discounts given when annual rolling Charter performance figures drop below a stated minimum requirement.
Looking ahead will the line closure at Christmas between Reading and Paddington be catered for in next year's renewal?
No - because they will be giving due notice of the disruption. TOCs are entitled to alter timetables with enough notice at any time.
Thanks,
Boppy.
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