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Great Western Coffee Shop > All across the Great Western territory > Fare's Fair > Claiming Delay Repay on PRIV tickets.
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Author Topic: Claiming Delay Repay on PRIV tickets.  (Read 5998 times)
SDS
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« on: November 12, 2010, 01:01:21 »
Just a quick one.
Was on a very long journey today (not first toc) which was delayed heavily, and am curious as to if...
a) I can claim delay repay on a priv ticket
b) Am I going to get told off for claiming.
c) Is it the done thing.

Well it is my money after all!!!!
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Ollie
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« Reply #1 on: November 12, 2010, 01:02:19 »
Put it in, worst they can do is say no.

I've put one in with ScotRail for the delay on the Sleeper so will let you know if I get anything back.
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SDS
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« Reply #2 on: November 12, 2010, 01:31:25 »
2.5 hour delay, standing on a freezing cold platform. But to be honest everybody was in the same boat and the staff were doing their best with the information they had.
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coachflyer
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« Reply #3 on: November 12, 2010, 01:35:42 »
You should be treated the same as any other pax.

Claimed a few years ago from GNER▸ (Great North Eastern Railways) and got the ticket cost back.
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ChrisB
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« Reply #4 on: November 12, 2010, 09:36:29 »
Yes, but they'll only pay up to the value of your priv ticket, of course.
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Super Guard
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« Reply #5 on: November 12, 2010, 20:27:11 »
Of course it's always open to abuse if Guards wave you through as soon as they see a staff pass, but no doubt your details will be on record if you kept doing it, so i'm sure the odd claim from a genuine delay wouldn't be frowned upon.
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« Reply #6 on: November 13, 2010, 10:34:37 »
If you go to the ATOC» (Association of Train Operating Companies See - here) website the conditions of use are there for both current TOC▸ (Train Operating Company) staff travel and Safeguraded / retired staff.

I am sure you can, I have as a retired travel holder claimed a refund.

(yes life is complex I have retired BR▸ (British Rail(ways)) staff travel yet buy a full price session ticket and work for a railway company Huh )
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signalandtelegraph
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« Reply #7 on: November 16, 2010, 06:00:15 »
Quote from: SDS pad on November 12, 2010, 01:01:21

c) Is it the done thing.


I would say no but maybe it's a generational thing. 
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« Reply #8 on: November 16, 2010, 09:59:27 »
Quote from: signalandtelegraph on November 16, 2010, 06:00:15
Quote from: SDS pad on November 12, 2010, 01:01:21

c) Is it the done thing.


I would say no but maybe it's a generational thing. 

With respect, would it be safe to assume you and the "generation" you mention are fortunate to have "boxes", so wouldn't necessarily have to ever buy a PRIV ?
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