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Great Western Coffee Shop > Journey by Journey > London to Reading (Data Manager: Ollie) > CIS Fault at Taplow - 23 Mar 11
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Author Topic: CIS Fault at Taplow - 23 Mar 11  (Read 2467 times)
bobm
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« on: March 23, 2011, 20:39:24 »
At least I hope it was a fault!  I was at Taplow for 20 mins this afternoon and the whole time I was there the CIS▸ (Customer Information System) was repeating the "don't leave your bags unattended" announcement. The male voice on platform 3 and the female on platform 4. As soon as it finished it started again. It actually made the 20 mins seem a lot longer.

I also could not help but notice there was a slight change in the announcement compared to the one I've heard before in that it includes a warning that items may be damaged by the security services as well as the usual "destroyed".

The announcement was at least stopped to announce train arrivals although the warning to stand clear of the edge of platform 2 because of an approaching HST▸ (High Speed Train) was heard on three occasions as the red tail lights disappeared into the distance.

Automated annoucements are all very well but they need to be accurate and relevant.
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