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Author Topic: Part time season tickets: Devon and Cornwall  (Read 14059 times)
RichardB
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« Reply #15 on: April 23, 2011, 22:41:21 »

Now, let's not have any overreaction here.  These tickets have just been introduced and (apart from Digby & Sowton) deliberately targeted at gated stations.

With the reduction in season ticket rates in Cornwall in 2006 after the change to the Devon & Cornwall Railcard, the Carnets are going to be better value in Devon (where season ticket discounts over the daily fare are very small) than they are in Cornwall.

The move for Carnets has come from a number of members of the Customer Panel and they are right, there should be a mechanism to encourage people who travel regularly but not every day to take the train.  This is supported by the Carnets we have run in the Tamar Valley since 2004 which have helped increase journey numbers by 50% in an area with a small population.

It's easy to rubbish or be cynical about new ideas.  Let's see how they go - and, Vacman, if you have any evidence of abuse, feed it back up the line.  The mechanism of these promotions was devised centrally.

Many TOCs (Train Operating Company) wouldn't attempt something like this and it is to FGW (First Great Western)'s credit that they have.
 

 

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Chris from Nailsea
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« Reply #16 on: April 23, 2011, 22:55:48 »

Thanks for that useful background information, Richard.  Smiley
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William Huskisson MP (Member of Parliament) was the first person to be killed by a train while crossing the tracks, in 1830.  Many more have died in the same way since then.  Don't take a chance: stop, look, listen.

"Level crossings are safe, unless they are used in an unsafe manner."  Discuss.
super tm
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« Reply #17 on: April 24, 2011, 00:29:21 »

Yes but why dont they make the customer fill in the date before travel.  Thats what usually happens but having it this way makes it wide open to abuse.

Sometime the guard has to deal with customer service issues.  Some trains will be too busy to get through.  Sometimes the barriers are open anyway.  I just think it is a crazy idea.

Why not have a validator on the platform like in France which the customer can validate the ticket before travel.
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Ollie
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« Reply #18 on: April 24, 2011, 00:38:40 »

Why not have a validator on the platform like in France which the customer can validate the ticket before travel.
Cos if a person wants to get lots of use they're not gonna use a validator?
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Chris from Nailsea
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« Reply #19 on: April 24, 2011, 00:41:32 »

... and, to be equally fair, thanks for that useful background information, super tm.  Smiley

I'm now going to step back slightly, and encourage both 'sides' in this debate to discuss the matter further: it seems to me that there are some 'rough edges' to be knocked out, around this particular scheme?

Chris.  Undecided
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William Huskisson MP (Member of Parliament) was the first person to be killed by a train while crossing the tracks, in 1830.  Many more have died in the same way since then.  Don't take a chance: stop, look, listen.

"Level crossings are safe, unless they are used in an unsafe manner."  Discuss.
old original
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« Reply #20 on: April 26, 2011, 22:31:52 »

I'm sorry but the people who have dreamt up these ideas obviously have no experience and haven't thought through how they work at the sharp end. The issuing (as I previously posted) takes an age, inconveniencing far more passengers than it benefits. It totally relies on technology, gateline (which is far from perfect) and humans (ditto) to police, and in the end does exactly what we, the paying public, don't want,.. even more fares to muddy the great fare debate..
I think nearly everyone says that it's to complicated and should be simplified, this, and other schemes like it does not help  STOP NOW
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8 Billion people on a wet rock - of course we're not happy
6 OF 2 redundant adjunct of unimatrix 01
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« Reply #21 on: April 26, 2011, 23:01:32 »

i know it would cost too much to do, but they should scrap tickets and extent oyster, have 2 fairs peak and off peak, and replace advance fairs with loyalty discounts that way regular travelers see the benefits, you cant buy the wrong ticket by mistake, you can change your journey if needed..... but im sure the cost of barriers/ gateline staff at all stations would make it impossible
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slippy
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« Reply #22 on: June 12, 2011, 00:13:20 »

The move for Carnets has come from a number of members of the Customer Panel and they are right, there should be a mechanism to encourage people who travel regularly but not every day to take the train.  This is supported by the Carnets we have run in the Tamar Valley since 2004 which have helped increase journey numbers by 50% in an area with a small population.

On the subject of The Tamar Valley Carnets, has anything been done to rectify the current ill thought out version where one half is given on train and the other at the gateline?? Will the summer books be back to one ticket??? Currently, you give half on the train and the other half at Plymouth gateline and vice versa on the return trip. Works fine, apart from the large number of people who alight/join at Devonport/Keyham etc don't have to give a portion to a gateline so get twice as many journies from their book.....
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RichardB
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« Reply #23 on: June 12, 2011, 18:39:09 »


On the subject of The Tamar Valley Carnets, has anything been done to rectify the current ill thought out version where one half is given on train and the other at the gateline?? Will the summer books be back to one ticket??? Currently, you give half on the train and the other half at Plymouth gateline and vice versa on the return trip. Works fine, apart from the large number of people who alight/join at Devonport/Keyham etc don't have to give a portion to a gateline so get twice as many journies from their book.....

Answer - yes, something has been done.  The new tickets will still have the three portions but one will be marked clearly "Travel ticket" and the other "Gateline pass".  You will always have to hand over a travel ticket portion to make a journey.  Unused gateline passes will be worthless.

The coupons will have a horizontal, rather than vertical perforation, with the travel ticket portion being top right.

Sales have been much the same as last year, so I don't think there have been too many instances of people getting extra journeys but there have clearly been some and this move will put an end to that.  The new books will go on sale on Thiursday week, 23rd.
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vacman
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« Reply #24 on: June 15, 2011, 19:06:45 »


On the subject of The Tamar Valley Carnets, has anything been done to rectify the current ill thought out version where one half is given on train and the other at the gateline?? Will the summer books be back to one ticket??? Currently, you give half on the train and the other half at Plymouth gateline and vice versa on the return trip. Works fine, apart from the large number of people who alight/join at Devonport/Keyham etc don't have to give a portion to a gateline so get twice as many journies from their book.....

Answer - yes, something has been done.  The new tickets will still have the three portions but one will be marked clearly "Travel ticket" and the other "Gateline pass".  You will always have to hand over a travel ticket portion to make a journey.  Unused gateline passes will be worthless.

The coupons will have a horizontal, rather than vertical perforation, with the travel ticket portion being top right.

Sales have been much the same as last year, so I don't think there have been too many instances of people getting extra journeys but there have clearly been some and this move will put an end to that.  The new books will go on sale on Thiursday week, 23rd.
any chance you can do this with the Tarka (Line from Barnstaple to Exeter) ones aswell Richard?
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Super Guard
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« Reply #25 on: June 16, 2011, 20:11:24 »


Answer - yes, something has been done.  The new tickets will still have the three portions but one will be marked clearly "Travel ticket" and the other "Gateline pass".  You will always have to hand over a travel ticket portion to make a journey.  Unused gateline passes will be worthless.

The coupons will have a horizontal, rather than vertical perforation, with the travel ticket portion being top right.

Sales have been much the same as last year, so I don't think there have been too many instances of people getting extra journeys but there have clearly been some and this move will put an end to that.  The new books will go on sale on Thiursday week, 23rd.
any chance you can do this with the Tarka (Line from Barnstaple to Exeter) ones aswell Richard?

*Amen*
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« Reply #26 on: June 16, 2011, 22:46:11 »

anyone who wants to do a case study..... read this


http://mancunian1001.wordpress.com/2010/03/03/^they-cut-the-fares-they-cut-the-fuss-^/
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LiskeardRich
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« Reply #27 on: June 18, 2011, 13:46:59 »

I live in Penryn, received a leaflet about these in the post along with the normal Lidl, Asda, etc flyers
the following pricing are quoted in the leaflet,

D & C Carnet
Falmouth Town- Truro ^41.00
Penryn- Truro ^32.00

Part time Season Ticket
Falmouth Town - Truro ^36.50 (normal season ticket ^53.00)
Penryn- Truro ^28.80 (normal season ticket ^42.30)
Taken the following extracts from the leaflet posted in my door

Quote
A Devon and Cornwall Carnet ticket allows you to make 10 peak hour standard return journeys a month for the price of 9.
A part time season ticket is specially tailored for those people who regularly travel on the same days each week, giving them similar great discounts to those who travel each day. You choose which 3 weekdays you want to travel and weekend travel is thrown in free.
Both are only available from the ticket office at Truro Station.

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RichardB
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« Reply #28 on: June 21, 2011, 14:16:19 »

any chance you can do this with the Tarka (Line from Barnstaple to Exeter) ones aswell Richard?

Yes, the Tarka ones will also be changed.  Out later this week.




Edited to fix quote. bignosemac
« Last Edit: June 21, 2011, 16:53:53 by bignosemac » Logged
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