Thanks for your hard work. Last night I assumed that 'more tables than usual needed updating' and not 'lack of staff due to training'.
I would say "my pleasure" but actually last night it was just a task that needed to be done!
Last Sunday, I included a couple of slides about The Coffee Shop in the pre-amble to the "effective consultation inputs" session at Didcot -
http://www.firstgreatwestern.info/did_20180107.pdf , slides 3 4 and 5. We are running on "mature" software, and have issues that we've gone far beyond the original intent. The issue last night was more akin to an old 153 having one of those occasional unexpected issues they can have and "sitting down" at the wrong place, at the wrong time, and needing an engineer to go out and fix it.
Yes - I appreciate I've come up with a much more serious answer than you would have anticipated from the light hearted and positive comment ... you've provided me with an excellent hook onto which to hang a link to that update previously hidden within a presentation.