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February 18, 2018, 03:25:41 AM *
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Author Topic: Major database outage  (Read 3103 times)
Chris from Nailsea
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« Reply #15 on: January 11, 2018, 02:18:04 AM »

Thanks for your updates, and for your continuing work behind the scenes, grahame.  Wink

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William Huskisson MP was the first person to be killed by a train while crossing the tracks, in 1830.  Many more have died in the same way since then.  Don't take a chance: stop, look, listen.

"Level crossings are safe, unless they are used in an unsafe manner."  Discuss.
eXPassenger
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« Reply #16 on: January 11, 2018, 09:32:42 AM »

Thanks for your hard work.  Last night I assumed that 'more tables than usual needed updating' and not 'lack of staff due to training'.
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grahame
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« Reply #17 on: January 11, 2018, 10:18:38 AM »

Thanks for your hard work.  Last night I assumed that 'more tables than usual needed updating' and not 'lack of staff due to training'.

I would say "my pleasure" but actually last night it was just a task that needed to be done!

Last Sunday, I included a couple of slides about The Coffee Shop in the pre-amble to the "effective consultation inputs" session at Didcot - http://www.firstgreatwestern.info/did_20180107.pdf , slides 3 4 and 5.    We are running on "mature" software, and have issues that we've gone far beyond the original intent. The issue last night was more akin to an old 153 having one of those occasional unexpected issues they can have and "sitting down" at the wrong place, at the wrong time, and needing an engineer to go out and fix it.   

Yes - I appreciate I've come up with a much more serious answer than you would have anticipated from the light hearted and positive comment ... you've provided me with an excellent hook onto which to hang a link to that update previously hidden within a presentation.

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TransWilts Rail - Linking North to West and South 9 times a day. [see here]
ChrisB
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« Reply #18 on: January 11, 2018, 10:24:42 AM »

GDPR regulations shouldn't affect the Coffeeshop, as I understand it. All members opt-in to whatever service they require from you & email marketing isn't done....
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grahame
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« Reply #19 on: January 11, 2018, 10:47:16 AM »

GDPR regulations shouldn't affect the Coffeeshop, as I understand it. All members opt-in to whatever service they require from you & email marketing isn't done....

You are probably correct - however, ignorance of the law is no excuse if you break it, so it needs to be checked, with the ICO site suggesting 12 steps are involved in that checking.   I expect I'll find (as you predict) that we can skip most / all of the steps after the "do we need to" one, but that's on my outstanding list and needed to be raised as a risk.
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TransWilts Rail - Linking North to West and South 9 times a day. [see here]
ChrisB
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« Reply #20 on: January 11, 2018, 11:08:02 AM »

I've been through some pretty rigourous seminars on this - the coffeeshop is fine as it works currently.
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eXPassenger
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« Reply #21 on: January 11, 2018, 11:31:27 AM »

Thanks for your hard work.  Last night I assumed that 'more tables than usual needed updating' and not 'lack of staff due to training'.

I would say "my pleasure" but actually last night it was just a task that needed to be done!

......

Yes - I appreciate I've come up with a much more serious answer than you would have anticipated from the light hearted and positive comment ... you've provided me with an excellent hook onto which to hang a link to that update previously hidden within a presentation.



As a retired IT Director I feel your pain on keeping old software running beyond the original design.

On The GDPR front I agree with the comments that, provided you are registered, the coffee shop is fine.
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grahame
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« Reply #22 on: January 20, 2018, 08:50:46 PM »

Significant outage - restoring backups to checkpoint at 17:48.   As forum was running for (?) a short while after that, some posts may have been lost - sorry.

Images still being restored ... they may take a further 20 minutes
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TransWilts Rail - Linking North to West and South 9 times a day. [see here]
Chris from Nailsea
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« Reply #23 on: January 20, 2018, 08:54:21 PM »

Thanks for your update - and your ongoing hard work behind the scenes, grahame.  Wink

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William Huskisson MP was the first person to be killed by a train while crossing the tracks, in 1830.  Many more have died in the same way since then.  Don't take a chance: stop, look, listen.

"Level crossings are safe, unless they are used in an unsafe manner."  Discuss.
Do you have something you would like to add to this thread, or would you like to raise a new question at the Coffee Shop? Please [register] (it is free) if you have not done so before, or login (at the top of this page) if you already have an account - we would love to read what you have to say!

You can find out more about how this forum works [here] - that will link you to a copy of the forum agreement that you can read before you join, and tell you very much more about how we operate. We are an independent forum, provided and run by customers of Great Western Railway, for customers of Great Western Railway and we welcome railway professionals as members too, in either a personal or official capacity. Views expressed in posts are not necessarily the views of the operators of the forum.

As well as posting messages onto existing threads, and starting new subjects, members can communicate with each other through personal messages if they wish. And once members have made a certain number of posts, they will automatically be admitted to the "frequent posters club", where subjects not-for-public-domain are discussed; anything from the occasional rant to meetups we may be having ...

 
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